JenX Cosmetic Acupuncture and Microneedling, LLC 500 S. Main St., Suite 113 (inside of Soul Wellness), Mooresville, NC 704-594-1269

Cancellation policy: Since we only schedule one patient at a time, your entire treatment time is reserved for only you. Please give 48 hours' notice if you will not be attending your appointment or need to reschedule. If cancellations occur within 48 hours of appointment patient is charged/forfeits 100% of service fee or in the case of packages, one treatment. This also applies to rescheduled appointments if the canceled appointment falls within the cancellation window.

Refund Policy on all Packages/Treatment Plans: We very much want you to be happy with your treatments and so we gladly refund remainders of packages if you do not want to continue treatments. If a refund of a remaining package is requested, all used or missed services will be subtracted from the package amount paid at the rate of single corresponding services, and your remainder will be promptly refunded, minus the credit card processing fees charged to us. Used or missed treatments are non-refundable.